Talks

Queueing Causal Models: Comparative Analytics in Queueing Systems

* denotes presentations given jointly with another speaker. This talk was presented by other speakers as a keynote and at several other invited seminars nationally and internationally.

Invited Seminars

  • School of Management, Fudan University* — Sep 2024
  • Antai College of Economics and Management, Shanghai Jiao Tong University* — Sep 2024
  • School of Business, Renmin University of China* — Sep 2024
  • School of Management, Hefei University of Technology* — Sep 2024
  • School of Management and Economics, The Chinese University of Hong Kong, Shenzhen* — Sep 2024
  • Department of Decisions, Operations and Technology, CUHK Business School* — Sep 2024
  • IEDA, Hong Kong University of Science and Technology* — Sep 2024
  • Department of Logistics and Maritime Studies, The Hong Kong Polytechnic University* — Sep 2024

Conference Presentations

  • INFORMS Applied Probability Society — July 2025
  • Matrix-Analytic Methods (MAM) 12 Conference (Keynote)* — June 2025
  • CORS Queueing and Applied Probability SIG — June 2025
  • INFORMS Annual Meeting — Oct 2024
  • CORS Student Paper Competition (Open Category) — June 2024
  • Rotman TD MDAL Research Round Table — May 2024
  • INFORMS Annual Meeting — Oct 2023
  • CORS Annual Meeting — June 2023

Bayesian Pricing for Impatient Customers with Unknown Valuation

Presentations

  • CORS Annual Meeting — CORS 2026
  • Rotman TD MDAL Research Round Table — May 2026
  • INFORMS Annual Meeting — Oct 2025
  • Prof. Huan Zheng's Group, Shanghai Jiao Tong University (Online) — July 2025
  • CORS Annual Meeting — June 2025

Beyond the Queue: Rethinking MRI Waitlist Dynamics for Backlog Management

Presentations

  • CORS Healthcare SIG — June 2026
  • Rotman Young Scholar Seminar — Nov 2025 (scheduled)
  • Prof. Huan Zheng's Group, Shanghai Jiao Tong University (Online) — Nov 2025

Queueing Causal Models for Emergency Department Efficiency

Presentations

  • CORS Annual Meeting — June 2026
  • Rotman TD MDAL Research Round Table — May 2025